When to call the Police Non-Emergency number
- To report a crime that has occurred but is not an emergency
- To report a situation that is not life or property threatening
When to dial 911 for Emergency Response
- You are in eminent danger or injured
- You have reason to believe some one is entering your property
- To report a suspicious person who is still in your area
When in doubt, dial 911.
The 911 operator will prioritize your call based on your individual situation.
EMERGENCY OR NON-EMERGENCY? CALL 911 or 817-392-4222?
The non-emergency number for the City of Fort Worth is 817-392-4222. The following text is quoted from the Fort Worth West COPS webpage entitled "callguide: Emergency & Non-emergency" as that page appeared on June 1, 2014. To access the Fort Worth West COPS webpage page directly, click the following link: Call Guide: Emergency & Non-emergency.
CALL 9-1-1 TO REPORT CRIMES, MEDICAL EMERGENCIES OR OTHER EMERGENCIES INVOLVING DANGER OF DEATH OR SERIOUS PERSONAL INJURY. 911 OPERATORS WILL REFER YOUR CALL TO THE APPROPRIATE POLICE, FIRE AND EMS RESPONDERS.
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REPORT CRIMINAL ACTIVITY IMMEDIATELY AND DIRECTLY TO THE POLICE.
CALL 9-1-1 IF THERE IS AN EMERGENCY - A CRIME ABOUT TO HAPPEN, A CRIME IN PROGRESS, A CRIME FROM WHICH THE SUSPECTS ARE FLEEING, OF IF THERE IS A MEDICAL EMERGENCY.
IF THE CRIMINAL ACTIVITY IS OVER AND THERE IS NO EMERGENCY, YOU MAY REPORT CRIMES BY CALLING THE NON-EMERGENCY POLICE NUMBER: 817-392-4222.
DO NOT CALL OUR NPO, THE ASSOCIATION'S SECURITY COMMITTEE, OR THE CRESTWOOD CRIME PATROL TO ADDRESS EMERGENCIES. CALL 9-1-1. YOU MAY CALL THE ASSOCIATION'S SECURITY COMMITTEE OR THE CRESTWOOD CRIME PATROL TO UPDATE THEM AFTER 911 HAS BEEN CALLED.
OUR NPO WORKS UNDER THE DIRECTION OF THE FORT WORTH POLICE DEPARTMENT, SUPPORTS MANY NEIGHBORHOODS, AND IS NOT ON CALL TO RESPOND TO REQUESTS FOR EMERGENCY ACTION. RESIDENTS MUST CALL 9-1-1 DIRECTLY TO GET A POLICE RESPONSE IN EMERGENCIES. NON-EMERGENCY CRIMES ARE REPORTED BY CALLING 817-392-4222.